Frequently Asked Questions
Everything you need to know before getting started.
Most websites are completed within 2–4 weeks from the project kickoff. The timeline depends on how quickly content is provided and how many revisions are needed.
To get started, we'll need your logo, brand colours, any photos you want to use, the text content for each page, and access to your domain.
No. Our monthly services are all rolling monthly agreements. You can cancel with 30 days notice at any time.
All projects are quoted individually after a brief consultation. We'll agree on a clear scope and price upfront — no surprises or hidden fees.
Absolutely. Many clients start with a website and add SEO or maintenance later. We're flexible and happy to work with you as your needs evolve.
For one-off projects, we take a 50% deposit to begin and the remaining balance on completion. Monthly services are billed via invoice or direct debit.
Yes, 100%. You own all the code, content, and assets. Once it's built and paid for, it's entirely yours.
Every project includes 30 days of free post-launch support. After that, you can add our maintenance package or come back to us for any changes.
Monthly services like SEO and maintenance are rolling agreements. We do the work, send you a monthly report, and you pay the monthly invoice. Cancel with 30 days notice.
We communicate via email, WhatsApp, and video calls — whatever works best for you. You'll have a direct line of contact, not a ticket system.